Can I get an update?
04/13/21 08:51
Begin forwarded message:
From: Aaron Bartlett
Subject: Re: Request update: 38452 - Aaron Bartlett, Land Rover USA,
Date: April 13, 2021 at 8:50:57 AM MDT
To: Jaguar Land Rover
Shalyn,
I updated the case 2 weeks ago, including correspondence from Customer Service stating that I am to be reimbursed by Roadside. I have not heard back from you since before that update. I called Roadside and Customer Service yetsreday, and despite the purpose for having a trouble ticketing system, no one has visibility into the status of my ticket.
Can you please provide an update?
Thanks,
Aaron Bartlett
From: Aaron Bartlett
Subject: Re: Request update: 38452 - Aaron Bartlett, Land Rover USA,
Date: April 13, 2021 at 8:50:57 AM MDT
To: Jaguar Land Rover
Shalyn,
I updated the case 2 weeks ago, including correspondence from Customer Service stating that I am to be reimbursed by Roadside. I have not heard back from you since before that update. I called Roadside and Customer Service yetsreday, and despite the purpose for having a trouble ticketing system, no one has visibility into the status of my ticket.
Can you please provide an update?
Thanks,
Aaron Bartlett